About CaseCRM
25+ Years of Trusted Innovation
Built in New Zealand. Focused on helping immigration professionals work smarter.
Running a successful immigration practice requires more than managing cases, it requires exceptional client experiences, efficient workflows, and the right technology.
CaseCRM was created to help immigration advisers, consultants and law firms simplify their daily operations with one integrated platform. From enquiries and consultations to case management, documents, invoicing and client communication, CaseCRM brings everything together in one secure, cloud-based system.
Help you spend less time managing software and more time serving your clients.
About CaseCRM
Why We Built CaseCRM
Like many professionals, immigration firms often rely on multiple disconnected tools – spreadsheets, emails, calendars, documents, reminders and accounting software – to manage their practice.
This creates duplicated work, missed follow-ups and unnecessary administration.
We believed there had to be a better way.
CaseCRM was developed to provide a single platform where immigration professionals can manage their entire client journey, from the very first enquiry through to case completion and ongoing client relationships.
Mukti Roul
Co-Founder & Director
Role: Creative & Ops Legend
Total Experience: 20+ years
Mukti is the creative kween at Koru SaaS Limited, making sure our customer service is choice as. She’s a gun at UX and digital marketing, mixing human-centered design with savvy funnel tactics to turn ideas into pure gold.
Vikram Singh
Product Architect & GenAI Engineer
Role: AI & Product Mastermind
Total Experience: 20+ years
Vikram’s the brains behind our product, diving deep into generative AI, deep learning, and machine learning. He’s a creative problem-solver who loves shaping our system to be intuitive and powerful for users.
Surojit Basu
CTO
Role: Tech Wizard
Total Experience: 20+ years
Surojit is the tech guru, coding like a boss with Node, ReactJS, and stacks of Javascript libraries like ThreeJS and JQuery. He’s sorted with PHP, MySQL, Ruby on Rails, and integrations like Laravel and Drupal. Tech? He’s on it like a seagull on chips.
Bill Smith
Business Development
Role: Growth Champion
Total Experience: 25+ years
Bill is our go-to for accelerating growth and leading sales teams. He’s ace at crafting strategies, developing leaders, and sorting out conflicts. Plus, he’s a whiz at structuring exit strategies to keep things moving forward.
Manas Roul
Co-Founder & Director
Role: Sales & Marketing Whiz
Total Experience: 20+ years
Manas is our sales superstar, smashing it with key accounts and customer vibes. He’s all about building epic connections and dishing out top-tier corporate training. Proper good bloke!
Why Firms Choose CaseCRM
🇳🇿 New Zealand Company
Operated by Koru SaaS Limited, a registered New Zealand company supporting businesses with reliable CRM.
🎓 Guided Onboarding
We don't just give you software, we help your team adopt it confidently through personalised training and implementation.
🚀 Continuous Innovation
CaseCRM continues to evolve based on customer feedback, helping firms stay efficient as technology and business needs change.
👩 Personalised Support
One dedicated expert to guide you through demos, onboarding, training and ongoing support.
💬 Real Human Support
Questions don't disappear into a ticket queue.We're responsive, approachable and committed to helping your practice succeed.
🔒 Secure Cloud Platform
Your business depends on reliable access to client information. CaseCRM is designed to provide secure, cloud-based access wherever you work.
Experience You Can Trust
With 25+ years of expertise in software development, automation and digital transformation, CaseCRM combines powerful technology with personalised customer success.
As a New Zealand-based company, we’re committed to helping immigration advisers and law firms streamline their operations with software that’s practical, secure and easy to use.
Our founder, Mukti Roul, works closely with clients to ensure successful implementation, training and ongoing support, while our broader team continuously enhances the platform based on customer feedback and industry needs.
Mukti Roul
Director
Koru SaaS Limited
Your Clients Deserve Better — So Do You
Take the First Step Toward a Simpler Practice
Have a Query?
Get a Guided Demo
Experience Stress-Free Case Management
Call Us: 9 2424 786 | Email Us: info@casecrm.co.nz